State Farm® Insurance Agent Patrick Marsden

"I have used the State Farm Patrick Marsden office for more than a decade. The staff are incredibly knowledgeable and helpful and easily available. Shout out to Hunter who was very helpful to me recently in updating my insurance products and completing a reimbursement for roadside service. Thank you!"

"Two thumbs up for the excellent assistance we received from Hunter at the Marsden State Farm office in Madison. Hunter helped me set up my online account, explained what I could access, made changes to outdated information, and encouraged me to get back in touch if I had any further concerns or questions. He was friendly, polite and concise. That you Hunter!"

"I have been with Patrick Marsden's State Farm for almost 10 years now and have had nothing but positive experiences. Working with Hunter is always a breeze; there is no rush and he always answers all questions thoroughly, sometimes twice if asked. I recently added a vehicle to my policy and in so doing, I learned of some, previously unknown, benefits and details of my policy which was a pleasant surprise not to mention the great rates that I have had all along. All in all a great relationship."

"I have been with multiple insurance carriers prior to coming to Patrick and his team/State Farm back in 2017 and I won’t ever be looking for another. The level of customer service provided by him and his team is remarkable and the support they lend when accidents happen or when big life changes occur is invaluable. Couldn’t recommend enough!"

"Question was answered quickly and the needed response was also done quickly and efficiently."

"Excellent service. They are quick to respond and offer sound advice."

"Still waiting for a call back from several weeks ago (update: I got a response to my review but not a return phone call). Patrick’s team made promises that their claims department will not want to honor. After being not so politely asked to leave their office (I imagine a mismanaged and legally indefensible claim doesn’t make for good new business), I was told phone is better, so I called and asked to leave a message for Patrick but was denied the opportunity to do so. I was told no several times, so I tried leaving a message with the office rep as requested. I was talked over constantly making it hard to leave a message. While the team was initially helpful, once the first issues started State Farm’s lack of support following a devastating hit and run road rage crash has been a literal nightmare. Not a good neighbor, doesn't stand behind their promises! Wouldn't trust them as far as you can throw them."

"Great customer service and reasonable rates for quality coverage!"

"I worked with Hunter today. He knew exactly who I was what my coverages were and was able to help navigate a signifcant change in my insurance. Way to go Hunter"

"The very best!"

"Always remember me by name when I call. Live in Illinois, used this office to pay for auto insurance for my Daughter who was going to College in Wisconsin. This office and staff are Fabulous! Thank you for all your help!"

"Had a great experience with Joanna, very friendly and had no issue giving me the best plan specifically catered for me. Very pleased!"

"This office is awesome! I’ll recommend to everyone"

"Patrick Marsden and team at State Farm has been our insurance agent for a very long time. They are responsive and knowledgeable and easy to work with. After a recent auto accident I reached out to them for assistance and they responded quickly and compassionately. We were able to get a rental right away with the help of Melissa at State Farm, and she answered all the questions I had about the next steps we needed to take since we were out of town.. Our car was totaled and they outlined the steps needed and we were able to submit the information and receive confirmation the following day. They are an excellent company and I highly recommend State Farm for your insurance needs!"

"I just called with a question on my motor scooter coverage and was helped right away. It’s reassuring to speak with a local agent and I have always received great customer service here. I trust Marsden State Farm insurance with my home, auto and scooter coverage. Thank you."

"I recently started a policy with State Farm. Melissa helped me set it up, and she was so nice and very accommodating. She responds quickly, is incredibly kind, and explains everything clearly."

"Great service, really nice people to work with and knowledgeable."

"Melissa McDermott is amazing. She has worked with me to help me get the best rate for my renter's insurance and we have discussed options for later on. Truly amazing!"

"Just recently switched to State Farm and honestly no complaints. Nice people, easy to work with, and surprisingly good rates."

"I had a great experience with them, thanks in large part to Melissa's outstanding help!"

"Easy to work with, great communication!"

"Hunter Hessel is impressive! He has been a huge help to us in covering our insurance needs quickly and accurately. Patrick Marsden Insurance, Hunter, and Melissa are the Best!"

"Prompt, personal, and responsible. I love state farm and I love Patrick!"

"Great agency ! People are always very welcoming wether it is at the office or over the phone."

"I have been with Patrick Marsden State Farm for about two years at this point and the team has been extremely helpful and easy to work with for my insurance needs. Would definitely recommend them for anyone in the area!"